System 411

Thursday Jun 13, 2024

Current Events

Single Sign On (SSO) Issues and Workaround

USPTO applications that user Single Sign On (examples are PE2E Search, TM Exam, SMP, Rally) are experiencing issues related to Okta preventing automatic logon.  As a workaround, when presented with a logon screen. Please use your USPTO username and password (username example “Jsmith”). Support teams are troubleshooting to restore service as quickly as possible.