EFS-Web and EFS-Web Contingency Maintenance, Patent Maintenance Fees Storefront Maintenance, and Fee Processing Maintenance
EFS-Web and EFS-Web Contingency Maintenance
The USPTO will perform maintenance beginning at 12:01 a.m., Thursday, March 9 and ending at 5:00 a.m., Thursday, March 9 ET.
EFS-Web and EFS-Web Contingency will be unavailable during the maintenance period.
If you need to file an application or submission, please use an alternative payment method.
If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6 a.m.- midnight or email ebc@uspto.gov.
Patent Maintenance Fees Storefront Maintenance
The USPTO is performing systems maintenance that will briefly impact the availability of the Patent Maintenance Fee Storefront beginning at 10:00 p.m. on Wednesday, March 8, 2017 ET and ending at 11:59 p.m.
During this maintenance window customers attempting to process a payment for a Patent Maintenance Fee using the Patent Maintenance Fee Storefront may experience a brief interruption in looking-up Patent Maintenance Fees that are due and therefore will not be able to pay.
Fee Processing Maintenance
The USPTO will perform system maintenance beginning at midnight and ending at 5 a.m., Thursday, March 9 ET.
The maintenance will cause an outage to Financial Manager, an outage to Patent Maintenance Fee Storefront, and interruption to payment processing for USPTO storefronts. Users of the following systems should not attempt to make a payment during the maintenance period:
- Electronic Filing System (EFS-Web)
- Patent Maintenance Fee Storefront
- Trademark Electronic Application System (TEAS)
- Trademark Electronic Application System International (TEASi)
- Electronic Trademark Assignment Search (ETAS)
- Order Entry Management System (OEMS)
- Electronic System for Trademark Trials and Appeals (ESTTA)
- Patent Trial and Appeal Board End to End (PTAB E2E)
For Patent Customers:
For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage. If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6AM - Midnight ET, or email ebc@uspto.gov (link prompts to send an email).
For Trademark Customers:
If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods. Account holders will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.
For TTAB Customers:
If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning TTAB alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by phone at 571-272-8500 or email TTABInfo@uspto.gov.
Posted at 04:42AM Mar 09, 2017 in Planned Events |