USPTO Systems Status and Availability

Current Status

Credit/Debit Card Maintenance

The third-party card processing provider for USPTO payment system, Pay.gov, is performing maintenance beginning at 2 a.m., Sunday, June 11 and ending at 6 a.m., Sunday, Jun 11 ET. All USPTO storefronts are expected to remain available. However, credit/debit card payment processing through all USPTO storefronts will be unavailable during the maintenance period. Please submit payment using an alternative payment method, such as:

For Patents Customers:

• by paying online with an established deposit account or EFT account via EFS-Web and the Patent Maintenance Fees Storefront
• by attaching a fee transmittal form (e.g., PTO/SB/17) with deposit account authorization in EFS-Web
• by faxing in a credit card authorization form PTO-2038 to the USPTO Central Fax 571-273-8300
• or by sending in a credit card authorization form PTO-2038 through Priority Mail Express (formerly Express Mail) from the United States Postal Services (USPS) in accordance with 37 CFR 1.10

Facsimile submission of the basic national fee for national stage under 35 U.S.C. 371 is not accepted. Submissions that require successful online payment, such as ePetitions and Pre-grant publication submissions, will be unavailable during the maintenance period.

If you have any questions, contact the Patent EBC by phone at 866-217-9197 or by email at ebc@uspto.gov

For Trademarks Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods.

If you have any specific questions regarding TEAS/TEASi, contact the TEAS Team by email at TEAS@uspto.gov.

All customers with an established deposit account or EFT account will still be able to pay the required fees via those accounts. In addition, forms that do not require a fee payment can still be filed.

For TTAB Customers:

If your deadline is today and a document requiring a fee payment cannot be filed electronically prior to midnight, you must submit your filing by mail. This outage does not impact ESTTA forms that do not require a filing fee. Oppositions or extensions of time to oppose § 66(a) applications must be filed electronically.

MyUSPTO and Fee Processing Maintenance

The USPTO will perform systems maintenance beginning at 12:01 a.m., Saturday, June 10 and ending at 1 p.m., Saturday, June 10 ET.

The my.uspto.gov website will be unavailable during the maintenance period.

The maintenance will cause an outage to Financial Manager, an outage to Patent Maintenance Fee Storefront, and interruption to payment processing for USPTO storefronts. Users of the following systems should not attempt to make a payment during the maintenance period:

• Electronic Filing System (EFS-Web)
• Patent Maintenance Fee Storefront
• Trademark Electronic Application System (TEAS)
• Trademark Electronic Application System International (TEASi)
• Electronic Trademark Assignment Search (ETAS)
• Order Entry Management System (OEMS)
• Electronic System for Trademark Trials and Appeals (ESTTA)
• Patent Trial and Appeal Board End to End (PTAB E2E)

For Patent Customers:

For more information about filing documents during an outage, please visit https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage. If you have questions, please contact the EBC (Patent Electronic Business Center) at 1-866-217-9197, Monday through Friday from 6 a.m. - Midnight ET, or email ebc@uspto.gov

For Trademark Customers:

If your deadline is today and the document requiring a fee payment cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning Trademark alternative filing methods. In addition, forms that do not require a fee payment can still be filed. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov

For TTAB Customers:

If your deadline is today and the document cannot be filed electronically, you must use an alternative method of filing. Please visit the Outage Page for information concerning TTAB alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by phone at 571-272-8500 or email TTABInfo@uspto.gov

Posted at 12:35PM Jun 09, 2017 in Planned Events  |