Check this page for the latest information on the operating status and availability of our online business systems, such as Patent Center, TEAS, and PTAB End-to-End. Issues impacting remote employees are available on the System 411 blog.
Current Status
Current Events
Electronic Payment Receipt Delay
Starting May 24, 2024, some electronic payment receipts have not been immediately visible in Patent Center after completion. Customers are advised to check Patent Center’s Documents & Transactions tab after 1 hour to see if the electronic payment receipt appears.
If you are still unable to see the payment receipt, please contact the Patent Electronic Business Center (EBC) at (866)217-9197 during their operating hours of 6 a.m., to midnight, Monday - Friday ET, or email ebc@uspto.gov.
Posted at 07:50AM May 31, 2024 in Current Status |
Planned Events
Planned Events
Credit Card Payment Maintenance
Due to third-party system maintenance activities, credit/debit card payments will not be accepted from 6-10 p.m. ET on Saturday, June 1.
During the maintenance period, the following USPTO storefronts will be unable to accept credit/debit card payments:
• Patent Center
• Patent Trial and Appeal Case Tracking System (P-TACTS)
• Patent Maintenance Fees Storefront (FPNG)
• Trademark Electronic Application System (TEAS)
• Trademark Electronic Application System International (TEASI)
• Electronic System for Trademark Trials and Appeals (ESTTA)
• Assignment Center (IPAS)
• Office of Enrollment and Discipline Customer Interface (OEDCI)
• Certified Copy Center (CCC)
Customers with an already established USPTO Deposit Account or Electronic Funds Transfer (EFT) Account may still pay using one of these payment methods during the maintenance window.
If you are unable to wait until the maintenance activity has concluded to pay a fee, the following alternative options are available:
Patent Customers: For more information about filing documents during an outage, please visit: https://www.uspto.gov/patents-application-process/filing-online/filing-documents-during-outage.
If you require assistance with the online fee payment management system, please contact the USPTO Contact Center via the following telephone numbers:
• 800-786-9199 (toll-free)
• 571-272-1000 (local)
• 800-877-8339 (TTY)
Support for the online fee payment management system, and USPTO.gov accounts, is available Monday through Friday from 8:30 a.m. to 8 p.m. ET (except federal holidays).
PTAB Customers: If your deadline is today for the petition filing and/or other associated documents to a pending America Invents Act (AIA) case and you cannot file electronically via the Patent Trial and Appeal Case Tracking System, (P-TACTS) you may use an alternative filing method. Please visit the PTAB-E2E FAQ page: P-TACTS FAQs (uspto.gov) and see A2 for information concerning your America Invents Act (AIA) petition filing and/or document filing using P-TACTS alternative filing methods. If you have any questions, contact PTAB during normal business hours of 8:30 a.m. to 5 p.m., ET by telephone at 571-272-7822 or email at Trials@uspto.gov.
Trademark Customers: Filing deadlines that fall on a Saturday extend the filing deadline to the next business day. Please try filing again after the maintenance ends. If you have any questions, contact the TEAS Team by email at TEAS@uspto.gov.
TTAB Customers: Please visit the TTAB Outage Page: https://www.uspto.gov/trademarks/ttab/filing-ttab-documents-during-outage for information concerning Trademark Trial and Appeal Board (TTAB) alternative filing methods. If you have any questions, contact the TTAB Assistance Center during normal business hours by telephone at 571-272-8500 or email TTABInfo@uspto.gov.
Posted at 07:48AM May 31, 2024 in Planned Events |